Frequently Asked Questions
General Questions
Where and how we meet for coaching sessions?
- We will meet online through telehealth video chat. You are welcome to meet in person if you are local in San Diego.
- You will be able to choose from the list of available days and time slots and schedule the coaching sessions using the online booking tool. I try to accommodate the client’s schedule as much as possible.
Are you HIPPA compliant?
Yes! All my clients’ information is stored in a HIPAA compliant site, where all personally identifiable data are encrypted. Secure chat messaging and telehealth video chat are used for communication. Your information will not be used or shared with anyone without your consent.
Do you offer any payment plans?
Yes! To make the programs available and accessible for people who truly want to discover their ability to influence their health destinies and invest in improving their health, the payment plans are provided. Feel free to chat with me and learn more details.
Do you offer refunds?
If for any reason you feel the program is not a right fit for you, let me know within 21 days after you purchase the coaching package, and I will be happy to give you refund (the initial payment deducting the cost of lab testing if you have done).
Will my insurance cover the lab test cost?
Unfortunately, functional lab testing, nutritional therapy and health coaching are typically not within the scope of the standard medical model, so your insurance companies do not cover this type of cost.
Program Questions
How long will the coaching program last?
I acknowledge that every person has different capacity to process information, adapt changes and embrace new life, so my coaching program does not put a specific time limit upfront. We will have 6 coaching sessions to meet together, with a series of actions to take between every two sessions. You can proceed at your pace. That being said, to create a rhythm and keep the momentum, I highly recommend to have coaching sessions every 1~2 weeks at the early phase of the program, every 2~3 weeks in the later phase of the program. So you can expect to complete the program within 3~4 months.
Is this a diet plan? Will I be asked to follow a diet?
This program isn’t about following a cookie-cutter diet and generic wellness recommendations. Just like your unique fingerprint and genetic makeup, your nutritional need is also one of a kind. My program provides a framework, not a formula. Formula tells you to follow a very challenging program when the conditions are perfect. It consists of strict and largely unnecessary nutrition rules. Framework provides both structures and flexibility that enable you to create your own dietary approach and come up meaningful, step-by-step change that you can actually do in real life. We will work together to explore and find what will work for you. So each client received completely individualized protocols.
How soon can I see the result?
People have different ways to process information, adapt to changes, and overcome barriers. Some clients start to feel difference in just a few weeks once they strictly follow the protocols and recommendations. Healing is process and it never happens overnight. If you trust this process, respect your physiological and psychological needs, observe how you look, feel and perform, respond to the biological cues, and work with your coach closely, you will move along the process quickly.
Will your program help me lose weight?
Those outdated thinking of “calories in calories out”, “eat less move more” is proven to be ineffective. Once we remove reactive foods and reduce the inflammation, the fluid retention is reduced. Once we enhance the metabolic flexibility, the body is able to use stored energy (fat) as fuel. So weight loss is often experienced as a byproduct, when the body starts healing and returns to a place of balance, but with greater ease than you solely focus on weight loss.
Will I be asked to give up many foods I am eating now?
During our time together through various assessment methods along with lab testing we will discover the foods that best help you achieve your health goals and possibly the ones that may hinder you. So sometimes it is necessary to temporarily implement a therapeutic diet or elimination diet. Once we restore the nutrient imbalance and correct the underlying dysfunctions, you will find your cravings will disappear.
Can I choose the functional labs by myself?
- This program provides the opportunity to do three functional lab tests at no additional cost: Food Sensitivity Screening, Metabolic Wellness Profiles, Gut Function & Pathogen Screening.
- If other tests are highly suggested during the investigation of you case, or you wish to do additional tests, you will be able to order them at additional cost.
Why didn’t my primary care doctor recommend these lab tests?
The medical approach is to diagnose and treat specific diseases, so the panel of conventional lab tests is used to look for established disease patterns. Functional lab testing provides an evaluation of an organ's functional value or its capacity to fulfil its physiological function. Although functional lab tests cover a number of quantitative diagnostic procedures, they are particularly useful in avoiding or reversing chronic conditions and optimizing wellness.